Smartphone Device Configuration

OIT staff can assist you with iOS  and Android device configurations. Tutorials for Apple iOS  and Android devices Configuring your iPhone, iPod Touch, or iPad, Android phone for E-mail and Wireless The Following Tutorials will walk you through configuring your iOS devices (iPhone, iPod Touch, or iPad) and Android devices for email and wireless as […]

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TurningPoint

TurningPoint is an an audience response system used for electronic polling. This system allows instructors to quickly confirm student’s comprehension of course materials. Instructors can instantly provide feedback and more in-depth discussion of a subject. TurningPoint is the software that interfaces with ResponseWare which is the “virtual clicker/response device” used by our students. Key features […]

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Anticipated Response Times (SLA)

Response times are based on the existing OIT service model and objectives and may vary based on the complexity of the issue. *Response Time is the estimated maximum time frame in which OIT personnel try to respond to your request, not necessarily the time frame in which the problem will be fully resolved. **Resolution Goal […]

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