The Office of Information Technology provides Privileged Access Management through a software called Cyberark. This gives the HSC Faculty Staff and Students with HSC Laptops the ability to install software, drivers, and other tasks which are usually reserved for administrators, without actually giving them administrator privileges. This allows the HSC to remain safe and secure, reduce its attack surface, and maintain compliance with University policies.

This service is available to

Faculty, Staff, and Students

Locations available

Available at all TAMHSC locations

Features and benefits

Provides escalated privileges when needed. 

How to request this service

Installed on all HSC-owned computers by default. Contact Help Desk at 800-799-7472 or helpdesk@tamhsc.edu if you do not have Cyberark on your PC or Mac. 

Related

https://helpdesk.tamhsc.edu/cyberark-software-and-administrator-access/

Notes and additional information

Contact Help Desk at 800-799-7472 or helpdesk@tamhsc.edu

Service agreement

Cyberark requests are typically resolved within two business days.