The Email Selection Advisory Committee at Texas A&M University, convened in fall 2013, reviewed options for email migration and recommended transition paths for faculty, staff and student email. Read the committee’s full recommendation.

As faculty, staff and students of Texas A&M HSC, you may have questions regarding how the transition affects you. We’ve compiled information and frequently asked questions (FAQs) to help you better understand your options.

*Note: The Google Apps/email transition requires the use of NetIDs that can be claimed through Texas A&M University. Texas A&M HSC Help Desk will NOT be able to assist with NetID password resets.

  • You will receive correspondence regarding how to claim NetIDs for fall 2014. Your NetID credentials allow access to the Howdy portal including your academic records, financial aid, veterans benefits and much more.
  • You will have a primary Gmail account through Texas A&M University.
  • A secondary HSC email account will be available for HSC business purposes only. It utilizes the HSC’s Microsoft Exchange system, and includes email and calendaring options and allows for email encryption. This email address is for day-to-day HSC usage and is the only email address we can guarantee delivery to.
  • You will receive correspondence regarding how to claim NetIDs for fall 2014. Your NetID credentials allow access to the Howdy portal including your academic records, financial aid, veterans benefits and much more.
  • You will have a primary Gmail account through Texas A&M University.
  • A secondary HSC email account will be available for HSC business purposes only. It utilizes the HSC’s Microsoft Exchange system, and includes email and calendaring options and allows for email encryption. This email address is for day-to-day HSC usage and is the only email address we can guarantee delivery to.
  • We recommend continued utilization of Texas A&M HSC’s Google Apps accounts which can be accessed using your HSC credentials. As always, this allows document sharing, interaction and collaboration.
  • No action is necessary on your part. Faculty and staff will not be moving to Gmail and Google Apps through TAMU.
  • You may continue to utilize the HSC’s Microsoft Exchange system, which includes email and calendaring options and allows for email encryption. This email address is for day-to-day HSC usage and is the only email address we can guarantee delivery to.
  • We recommend continued utilization of Texas A&M HSC’s Google Apps accounts which can be accessed using your HSC credentials. As always, this allows document sharing, interaction and collaboration with students.

FAQs

Texas A&M University is enacting email service changes to increase quality of service and decrease operating costs.
Computing & Information Services, a department of Texas A&M Information Technology, is tasked with implementing these services. They will be providing more information about the transition in the coming months at Google Apps for Education Transition.
Watch for an email some time in April 2014 with further instructions about claiming your computing accounts, including your NetID and Texas A&M HSC computing account.
Your NetID is necessary to establish your student email address. The NetID also allows access to howdy.tamu.edu, your window to valuable student resources.  Texas A&M’s Howdy web portal provides access to information, registration, financial aid, student billing and much more.
It is not necessary for you to claim a NetID unless you will be accessing Texas A&M University resources. If you prefer to use only the HSC’s Microsoft Exchange 2010 and our existing Google Apps for Education, no action is needed.
For assistance in activating your NetID, contact Help Desk Central (HDC), at helpdesk@tamu.edu or by phone at 979-845-8300.
You may use your already activated NetID and password to access Texas A&M University resources.
Once you have your NetID, we recommend that you activate Self-Service Password Reset (SSPR) through Texas A&M University, which will allow you to remotely reset your NetID password should you forget it.
Yes, if information being sent or received from the address is not confidential or otherwise restricted. Public health information should never be sent through a cloud based service. Instead, you should send this type of correspondence through encrypted email using your Microsoft Exchange email account.