The below procedure enables users to receive notification via email that they have a new voicemail in their TAMHSC voicemail box.

NOTE: If you would like an audio file attachment with the voicemail, please submit a work order to the Help Desk in addition to following the below steps.

  1. User logs into with their TAMHSC user credentials.
  2. Select the Settings tab in the upper left of the screen, this opens in a new browser tab.
  3. Hover over the Notification Devices tab and select the View Notification Devices tab that appears below Notification Devices tab.
  4. Click the SMTP link in the Device column.
  5. Check the box next to Notification Enabled.
  6. Fill in the email address to receive notifications of new voicemails in the “To:” field.
  7. Check the following boxes:
    1. Include Message Counts in Message Text
    2. Include Message Information in Message Text
    3. Include a Link to Full Inbox in Message Text
  8. To customize when email notifications are sent, check the boxes under the Notification Schedule.

Notification Schedule

Click Save.