CMS=Content Management System=Cascade Server by Hannon Hill, Inc. Cascade Server is a software that allows many users across TAMHSC to input web content and have it appear consistently throughout the TAMHSC site. It allows for a consistent look and feel, and it is much easier to use for most content providers than HTML code.
The Office of Information Technology holds periodic CMS Training for TAMHSC users. You can register for an upcoming session if you are new user or if you ’d just like a refresher course. Register to attend.
To get CMS access, first you must get the permission of your supervisor. Once you have permission, you will need to take CMS training. After your training is complete, OIT web services will set up you access so you can begin maintaining your department’s information online.
The general rule is information that you want the whole world to see should be placed on the main TAMHSC site. When in doubt, contact your component ’s webmaster.
TAMHSC officially recommends the use of Mozilla Firefox for the CMS as well as all web browsing.
Microsoft Word contains unique formatting that places extra HTML code into the CMS. This extra code can cause problems with pages, delays in publishing and extra unneeded information within the CMS. A better option is to use WordPad/Notepad to remove formatting before placing into the CMS. You can copy and paste to WordPad/Notepad, then copy and paste from there into the CMS.
TAMHSC users should strive to strike a balance between sparse pages and lengthy pages. Make sure that you are concise with content but fill the page with useful information and pictures. If you have too much information to appear neatly in one page, you may consider establishing links to other pages with the given content. You may also choose to organize into a system of folders under the main page.
The size on the page is dependent upon the file size of your image. Some best practices regarding images are:
- Resize images before uploading! All images placed into Cascade Server should be resized in a photo editing program such as Adobe Photoshop or Windows Picture Viewer.
- Create separate files for images and PDFs; it will make finding these in the future much easier
- Images must be RGB in color format.
- When you generate PDFs for web use, always make sure you export to “smallest file size.”
Follow these steps to upload multiple files:
- Select multiple files from your source (computer, network, removable disk, etc.). Hold down the shift key and right clicking to keep adding files from a particular folder.
- Once all are selected, right click on them and select Send To.
- Choose Compressed (Zipped) Folder.
Creating a separate Image folder is a great way to always know where your images are within the CMS in case you need to change them or use them in a different portion of the TAMHSC site.
Alternate text is a required attribute on all images to ensure that everyone has equal access to content on the internet, whether or not they have a disability. In Cascade Server, the alternate text field must be filled in before the TAMHSC users can continue. The text should be meaningful and relevant to the image it refers to.
Hyperlinks can direct web users to more information about a particular topic. This may be within the TAMHSC site or externally on another site. Make sure when designating words as a hyperlink that the phrase is short and meaningful for web users. A best practice for hyperlinks is to open them in the same window.
Cascade Server automatically checks to see if any broken links are on the page. If you want to double-check that your hyperlink is directed to the proper place on the web, consider publishing to the staging server, clicking on the link, and making sure you arrive at the desired destination.
A primary reason for a content management system is to establish a consistent look and feel for TAMHSC. Styles have been established by our institution to reflect the conservative nature of the healthcare industry and to keep consistency throughout our site. Many style options are available within the WYSIWYG editor that allow users to vary content and emphasize content while still keeping true to the style of the TAMHSC site.
+–I am worried about spelling and grammar since I’ll be publishing to the world. How can I make sure the information I place into the CMS is accurate?
First, toggle Spell Check when editing to check the spelling of your entry. Secondly, workflows are in place within TAMHSC to ensure that all content is seen by at least three sets of eyes —the content providers, the approvers and the publishers.
+–I really messed up a page and clicked Submit, and I know the version will be saved. What should I do?
In this case, a best practice is to contact your approver and/or webmaster and ask them to reject the page and send it back to you for further correction.
Each component webmaster provides ongoing support for all content-related items. Please feel free to contact your component webmaster or Web Services at firstname.lastname@example.org.
A noteworthy feature of the CMS is integration with the TAMHSC Active Directory system. You can use your email username and password to access the CMS. For example, if your email address is email@example.com, your username would be jsmith and your password is your Active Directory password. If you have Login issues, please contact IT Support Services by emailing firstname.lastname@example.org or call 800.799.7HSC (7472).