Managing Contact Groups in Outlook

    This page will walk you through some common Address Book and Contact management tasks in Outlook 2013/2016. Contact the Help Desk if you have any issues or questions. Creating a Contact Group 1. In Microsoft Outlook 2013, Click the Home tab. Select New Items, hover over More items, then click on Contact Group to open the window.   2. […]

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    HSC-ID – Managing Group Access

    Groups control access to resources such as network shares and group email addresses. Group Owners have the ability to control who has access to their group from the HSC-ID web portal.  Owners are generally assigned during the creation of the group but sometimes are reassigned as job descriptions and business roles change. Step 1: Navigate […]

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    HSC-ID – Creating Non-Employee Accounts

    Paid HSC faculty and staff accounts will be created automatically via HSC-ID. The authoritative source to determine faculty and staff standing is the TAMU payroll system. Not all accounts required for HSC operations are paid faculty and staff. These other accounts include affiliates, visiting scholars, vendors, volunteers, Non-HSC students and contractors. If you need to […]

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    ProofPoint Whitelist Process

    The following is the process for getting bulk emails whitelisted: If you have legitimate business emails that should not be blocked you will need to save the message, and send it to the Help Desk as a .msg. To save the email in the .msg format you will double click on the email to open it in […]

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    Configuring CrashPlan for Backups

    Once your account has been activated for CrashPlan and the software has been installed by OIT you can begin customizing your backup. Note: Only backup what you need 1. Start the CrashPlan client and login with your TAMHSC account if needed. 2. On the Welcome page locate the device you want to configure and select […]

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    CrashPlan’s Web Console

    Crashplan also offers a web console for simple management of configuration settings and web restores. Visit backup.tamhsc.edu and sign in using your HSC Username and Password You will be able to see all devices being backed under your account To change your CrashPlan settings choose the gear icon and Edit To perform a web restore, […]

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    Restoring data with CrashPlan

    1. Open the CrashPlan client on your desktop. 2. Select the Get Files button next to the device you would like to recover from. 3. Select the file or folder to restore and select Get Files… 4. A window will pop up with options for restoring such where to save restored files

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    Outlook 2013/2016 Configuration for Personal Computer – Windows

    We provide secure access to TAMHSC email from anywhere through our webmail service available from anywhere at https://webmail.tamhsc.edu/. This article will walk you through step by step on how to setup Microsoft Outlook 2013/2016 to receive and send e-mails on a laptop/desktop when not connected directly to the HSC network. 1. Click on START > All […]

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    Outlook 2016 Configuration for Personal Computer – Mac

    We provide secure access to TAMHSC email from anywhere through our webmail service available from anywhere at https://webmail.tamhsc.edu/. This article will walk you through step by step on how to setup Microsoft Outlook 2016 to receive and send e-mails on a Mac when not connected directly to the HSC network.  1. Click on FINDER > Applications > Microsoft […]

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    Setting Up Redcap Duo Authentication

    REDCap (Research Electronic Data Capture) is a secure web application for building and managing online surveys and databases. We have enabled Duo Two Factor Authentication for this service. If you are looking for A&M’s Duo service for NetID, information is available from TAMU IT. Learn more about the TAMHSC REDCap service.   To use Duo […]

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