ProofPoint Whitelist Process

    The following is the process for getting bulk emails whitelisted: If you have legitimate business emails that should not be blocked you will need to save the message, and send it to the Help Desk as a .msg. To save the email in the .msg format you will double click on the email to open it in […]

    Read More

    Configuring CrashPlan for Backups

    Once your account has been activated for CrashPlan and the software has been installed by OIT you can begin customizing your backup. Note: Only backup what you need 1. Start the CrashPlan client and login with your TAMHSC account if needed. 2. On the Welcome page locate the device you want to configure and select […]

    Read More

    CrashPlan’s Web Console

    Crashplan also offers a web console for simple management of configuration settings and web restores. Visit backup.tamhsc.edu and sign in using your HSC Username and Password You will be able to see all devices being backed under your account To change your CrashPlan settings choose the gear icon and Edit To perform a web restore, […]

    Read More

    Restoring data with CrashPlan

    1. Open the CrashPlan client on your desktop. 2. Select the Get Files button next to the device you would like to recover from. 3. Select the file or folder to restore and select Get Files… 4. A window will pop up with options for restoring such where to save restored files

    Read More

    Outlook 2013/2016 Configuration for Personal Computer – Windows

    We provide secure access to TAMHSC email from anywhere through our webmail service available from anywhere at https://webmail.tamhsc.edu/. This article will walk you through step by step on how to setup Microsoft Outlook 2013/2016 to receive and send e-mails on a laptop/desktop when not connected directly to the HSC network. 1. Click on START > All […]

    Read More

    Outlook 2016 Configuration for Personal Computer – Mac

    We provide secure access to TAMHSC email from anywhere through our webmail service available from anywhere at https://webmail.tamhsc.edu/. This article will walk you through step by step on how to setup Microsoft Outlook 2016 to receive and send e-mails on a Mac when not connected directly to the HSC network.  1. Click on FINDER > Applications > Microsoft […]

    Read More

    Setting Up Redcap Duo Authentication

    REDCap (Research Electronic Data Capture) is a secure web application for building and managing online surveys and databases. We have enabled Duo Two Factor Authentication for this service. If you are looking for A&M’s Duo service for NetID, information is available from TAMU IT. Learn more about the TAMHSC REDCap service.   To use Duo […]

    Read More

    Print Manager Plus Tutorial for iPad Printing

    This is a student printing service that allows students to print from their iPad. You will need an Apple ID to install the WebPrint App.1.  Open a web browser and go to http://print.tamhsc.edu and Login with your HSC Credentials. (You must be connected to VPN if not on campus.) 2.  The home screen gives you a […]

    Read More

    Skype for Business: The Basics

    The Office of Information Technology is proud to present Skype for Business, a new system providing workplace instant messaging, video chat, and collaboration for TAMHSC faculty, staff, and students. Skype for Business Features: • Instant Messaging• Video calls• Skype Meetings: Use Skype to schedule meetings within Outlook• Presentations: Share your desktop, start a whiteboard, poll, […]

    Read More

    Enrolling in Password Manager

    Steps for Enrollment Log into change.tamhsc.edu. Enter your TAMHSC user name and the CAPCHA text. The Welcome Screen will direct you to complete the “Questions and Answers Profile.” Enter your TAMHSC password. Pick from the selection of questions and provide your answers. Five (5) questions and answers are required. The final question is a Help […]

    Read More