macOS: Configuring Outlook as the Default Mail Application

    When accessing TAMHSC email, Mac users are able to choose between using the built-in Mac Mail client or Microsoft Outlook for Mac. This is generally a personal preference decision, though there are some cases where Outlook is needed, such as accessing a shared mailbox. Configuring the default mail application in macOS primarily controls what software […]

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    Webex: Desktop Application

    The Webex desktop application can be installed on your computer for an easier way to log into your Webex meetings. If you haven’t signed into your Meeting Service Desktop App before, please following the instructions below. For Windows Launch the Webex Meeting Service Desktop App in the bottom right of the desktop. Log in using […]

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    Duo: First Time Setup

    Getting Started – Setup Duo Two-Factor Authentication Duo prompts you to enroll when you log into HSC resources such as VPN, server, and web applications such as SSO, REDcap, and Syncplicity.  Supported Browsers: Chrome, Firefox, Safari, Internet Explorer 8 or later, and Opera. 1. Welcome Screen Click Start setup to begin enrolling your device. 2. […]

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    macOS: Keychain – Update, Reset, Delete Instructions

    Overview Keychain Access is a built-in macOS application that stores passwords, network credentials, certificates, and other sensitive information. When accessing a website, email account, network server, or other password-protected items, you may be given the option to remember or save the password. If you choose to save the password, it’s saved in your Keychain so you […]

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    Claiming Your TAMU netID and Managing E-mail Forwarding

    What is a NetID? Your NetID is a username you will use to log in to a variety of TAMU systems and services across campus. This username is completely separate from your TAMHSC login and will only be used when accessing TAMU resources like Gateway or the Software Store. Faculty and Staff (this does not […]

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    Adding or Removing Credit from Papercut Account

    Representatives from the colleges will sometimes need to make adjustments to student account balances. This function is only for managers of this system. If you require a balance adjustment or refund for a failed print job, please speak with the Librarian or your Student Services department. How to Adjust a User Balance using the Papercut […]

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    PaperCut: How to Use PaperCut WebPrint

    Printing from the wireless network on a personal laptop (PaperCut WebPrint) The WebPrint system allows students to print to the printers at the HSC from their own laptops, tablets, and other personal devices (iOS and Android) without installing drivers. It works by offering a facility to upload documents in formats such as PDF etc. using […]

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    Cyberark Software and Administrator Access

    Privileged (administrator) accounts represent a large security vulnerability that many organizations, including the Texas A&M University Health Science Center, face today. In the hands of an external attacker or malicious employee, privileged accounts could allow attackers to disable security controls, steal confidential information or PHI, commit financial fraud, and disrupt daily operations. With this growing […]

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    Tagging Folders in Cascade

    We are working to sort pages based on who would be interested in this information. To do this we have added an element to all folders. From this point on all folders created will have these options by default. However, the folders that have already been created will have to have this categorization done manually. […]

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    How to Setup Duo Two-Factor Authentication for HSC VPN

    To Connect to HSC resources through VPN you have to register and enroll in TAMHSC Duo Identity.  You will not be able to access VPN from the web client or AnyConnect client untiled enrolled. Enrolling in Duo Mobile for VPN access Prior to enrollment, it is recommended to download the mobile app. Navigate to https://vpn.tamhsc.edu; […]

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