ProofPoint Whitelist Process

    The following is the process for getting bulk emails whitelisted: If you have legitimate business emails that should not be blocked you will need to save the message, and send it to the Help Desk as a .msg. To save the email in the .msg format you will double click on the email to open it in […]

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    Configuring CrashPlan for Backups

    Once your account has been activated for CrashPlan and the software has been installed by OIT you can begin customizing your backup. Note only backup what you need. Start the CrashPlan client and login with your TAMHSC account. On the Backup tab select Change By default your User Profile and all files/folders are selected Find […]

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    CrashPlan’s Web Console

    Crashplan also offers a web console for simple management of configuration settings and web restores. Visit backup.tamhsc.edu and sign in using your HSC Username and Password You will be able to see all devices being backed under your account To change your CrashPlan settings choose the gear icon and Edit To perform a web restore, […]

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    Settings for CrashPlan

    Use the Settings tab to customize certain features for CrashPlan, some settings may be locked by your administrator. On the Backup tab under Settings you can edit the Frequency of your backup, add Filename Exclusions Default Backup frequency is set to every 15 minutes Filename Exclusions feature allows you to exclude files and folders from […]

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    Restoring data with CrashPlan

    Open the CrashPlan client on your desktop. Use the Restore tab to bring back deleted files or folders. Make sure the “Show deleted files” option is checked. Select the file or folder to restore and select “Restore”. By Default the file/folder will restore to the Desktop Settings for restore can be adjusted at the bottom

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    Outlook 2013/2016 Configuration for Personal Computer – Windows

    This article will walk you through step by step on how to setup Microsoft Outlook 2013/2016 to receive and send e-mails on a laptop/desktop when not connected directly to the HSC network. 1. Click on START > All Programs > Microsoft Office > Outlook. Outlook will open up to a welcome screen then to Account Configuration.  Click […]

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    Outlook 2016 Configuration for Personal Computer – Mac

    This article will walk you through step by step on how to setup Microsoft Outlook 2016 to receive and send e-mails on a Mac when not connected directly to the HSC network.  1. Click on FINDER > Applications > Microsoft Outlook.  Outlook will open up to a welcome screen then to Accounts. Click on the Exchange or Office 365 […]

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    Print Manager Plus Tutorial for iPad Printing

    This is a student printing service that allows students to print from their iPad. You will need an Apple ID to install the WebPrint App.1.  Open a web browser and go to http://print.tamhsc.edu and Login with your HSC Credentials. (You must be connected to VPN if not on campus.) 2.  The home screen gives you a […]

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    Skype for Business: The Basics

    The Office of Information Technology is proud to present Skype for Business, a new system providing workplace instant messaging, video chat, and collaboration for TAMHSC faculty, staff, and students. Skype for Business Features: • Instant Messaging• Video calls• Skype Meetings: Use Skype to schedule meetings within Outlook• Presentations: Share your desktop, start a whiteboard, poll, […]

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    Enrolling in Password Manager

    Steps for Enrollment Log into change.tamhsc.edu. Enter your TAMHSC user name and the CAPCHA text. The Welcome Screen will direct you to complete the “Questions and Answers Profile.” Enter your TAMHSC password. Pick from the selection of questions and provide your answers. Five (5) questions and answers are required. The final question is a Help […]

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