Service commitments

    Updated 8/31/2016. What to expect when requesting assistance OIT utilizes a software-tracking system to record the issues sent to the e-mail address helpdesk@tamhsc.edu. The system automatically forwards each request to the appropriate OIT staff and documents the status of the issue as well as its resolution. By utilizing multi-tiered technical support levels, OIT can effectively […]

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    OIT fully supported items

    Most of the colleges at the HSC recommend student laptop purchases from Dell or Apple, and both are fully supported by OIT. Limited support is offered for other brands as long as they have not reached their End of Life.  Please contact your local IT Support Services technician if you have questions. If considering a […]

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    TAMHSC wireless locations

    TAMHSC Wireless is available at all TAMHSC operated buildings. It is not available in most shared buildings at the request of building owner(s). Austin TAMU System Building – Hirschfeld-Moore House Provided by TAMU Wireless TAMULink Bryan TAMHSC Bryan Campus – Clinic Building One Full Coverage provided by TAMHSC Wireless TAMHSC Bryan Campus – HPEB Full […]

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    Google Apps

    Google Apps provides HSC faculty, staff and students access to Google’s online services, allowing users to take advantage of Google’s productivity and collaboration tools. Google Apps supported at the HSC To get started, visit the TAMHSC Google entry portal and sign in to Texas A&M Health Science Center using your  username and password. You will […]

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