Adding or Removing Credit from Papercut Account

    Representatives from the colleges will sometimes need to make adjustments to student account balances. This function is only for managers of this system. If you require a balance adjustment or refund for a failed print job, please speak with the Librarian or your Student Services department. How to Adjust a User Balance using the Papercut […]

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    How to use PaperCut WebPrint

    Printing from the wireless network on a personal laptop (WebPrint) The WebPrint system allows students to print to the printers at the HSC from their own laptops, tablets and smart phones without installing drivers. It works by offering a facility to upload documents in formats such as PDF etc. using a standard web browser. You […]

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    Using PaperCut Printing Software

    How to Release Print Jobs from the Printer This document will walk you through how to use the new PaperCut embedded application to release print jobs and use the copier on a multifunction device (MFD). Before you can release your print job, be sure you have printed your document to the printer named “Secure Print” […]

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    Data Classification With Spirion

    Data Classification Data Classification is an essential aspect in defining the content of a file type.  In today’s information resources, we see many file types and data types: File Types may include but not limited to…the Microsoft Office platform, PDF, Jpeg, XML files, text files etc… Data types is the information contain in a file: […]

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    Printer Management through the System Tray

    Once the printer client is installed you can use the printer icon in your computer’s system tray to access printer actions. 1. In the system tray, a left-click will open the web portal in a browser. Right-clicking will give a menu of actions to perform. Selecting Add printer… will open the web portal. 2. Selecting […]

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    Blackboard and course designers

    Blackboard Learn is a leading web-based Learning Management System designed to allow students and faculty to participate in classes delivered online or use online materials and activities to complement face-to-face teaching. In addition, Blackboard Learn provides a suite of communication tools which facilitates online collaboration for students with assessments, online grade books, calendars, and an […]

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    eduroam allows secure Internet access at participating campuses

    eduroam (education roaming) is a secure network access service developed for the international research and education community. It allows students, staff and faculty to use their home institution’s credentials to access wireless network services when visiting other eduroam-participating institutions without having to set up a guest account with the local institution. You can join the […]

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    Kaltura access

    The Kaltura video streaming system is currently limited to webmasters and course designers. Administrators: To access the admin console go to: kaltura.tamhsc.edu/admin_console Publishers – Test Server: Publisher Console: kaltura2.tamhsc.edu/secure/Admin Console: kaltura2.tamhsc.edu/admin_console/

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    International Travel

    International Travel Information If you are traveling out of the country there can be some possible risks when taking your own personal or state-owned equipment. The Office of Information Technology is prepared to assist our Faculty and Staff by providing them with everything they need to mitigate the risk of data loss. Many countries have […]

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    ProofPoint Whitelist Process

    The following is the process for getting bulk emails whitelisted: If you have legitimate business emails that should not be blocked you will need to save the message, and send it to the Help Desk as a .msg. To save the email in the .msg format you will double click on the email to open it in […]

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