1. What is an attestation?

An attestation is a process in HSC-ID that makes sure certain information is correct and up-to-date.

 

  1. Why am I getting an email about it?

HSC-ID sees you as a decision maker in the attestation process and needs your input.

 

  1. How do I know what HSC-ID is requesting from me?

Please refer to the main attestation article here for a list of different attestation types. These types are customized depending on what is needed from you, the approver.

 

  1. Who/What is this attestation for?

You will either see a person’s name (next to “Employee”) or the name of a group (next to “System Entitlement”). The attestation concerns that person or resource.

 

  1. How can I respond?

You can respond two ways: by clicking “Approve” or “Deny” in the email (if available), or by logging in to hscid.tamhsc.edu and clicking on “Pending Attestations”.

 

  1. Why is there a due date?

We allow 80 working hours for an approver to respond – if this time expires, the attestation is escalated to our OIT Systems team, who will then respond.

 

  1. I received a Group Owner Attestation, but I don’t know what “System Entitlement” means. Is that the drive I own?

Yes. The “System Entitlement” is the name of the group that controls access to your shared drive or subfolder.

 

  1. I’m not a group owner, but I received an email for a group. What do I do?

If you used to be an owner for that group, but are not anymore, please deny the request. If you are unfamiliar with the group, please contact our OIT Helpdesk.

 

  1. What does “Employee” mean?

For any user-related attestation (non-employees, HR liaisons, or inactive accounts), the “Employee” is the person who needs verification.

 

  1. I received an attestation, but I don’t think this should have been sent to me. What do I do?

If you think you have received an attestation in error, please contact our OIT Helpdesk at 1 (800) 799-7472.

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