Texas A&M Health Science Center

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TAMHSC Help Desk

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Article Categories

General Info(28)

  • Recommended laptops and mobile devices
  • HSC-required laptops and technology purchases
  • Blackboard Learn
  • Classroom Support
  • Student account creation
  • HSC account creation
  • Customizing your myHSC layout and adding channels

Tutorials(14)

  • Emergency alert tutorial
  • Submitting a work order
  • Reset a forgotten password
  • Virtual Private Network (VPN)
  • Webconferencing through a Google+ Hangout
  • Adding and removing contacts in address book
  • Outlook 2010 Out-of-Office Assistant

FAQs(3)

  • Project management
  • CMS FAQs
  • Cisco Telepresence FAQs

Forms(14)

  • CMS training request
  • Change management
  • Change password request
  • Guest wireless request
  • Guest VPN request
  • Computing account request
  • Web Accessibility Exception Request

Web(3)

  • Web hosting
  • Custom web services
  • Help Desk Shortcodes

Blackboard(6)

  • When to contact your instructor or course designer
  • Who can use the Blackboard Mobile Learn application?
  • How to hide courses from your course list
  • How to view course calendar events from the “My Institution” page
  • I can’t see my course menu
  • I can’t login/I forgot my password

CMS Training(25)

  • Contact your communicator
  • Image selection, size and placement
  • Order of online CMS Training Modules
  • Steps to complete CMS training
  • Required CMS training and registration
  • What are the responsibilities of Publishers?
  • What are the responsibilities of Approvers?
Submit a Help Desk work order

Knowledge Base Categories

  • 6Blackboard
  • 25CMS Training
  • 3FAQs
  • 14Forms
  • 28General Info
  • 14Tutorials
  • 3Web

Popular Articles

  • Outlook 2010 Out-of-Office Assistant
  • When to contact your instructor or course designer
  • Guest wireless access
  • Computing account request
  • Google Apps supported at TAMHSC

Recent Articles

  • Recommended laptops and mobile devices
  • HSC-required laptops and technology purchases
  • CMS training request
  • Blackboard Learn
  • Classroom Support
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